MHD88 Privacy Policy – Data Protection & User Privacy

To provide a secure, efficient, and appropriate service, mhd88 collects several categories of information from users. This collection is carried out transparently and only for legitimate purposes.

Information provided directly by the user:

• Full name as it appears on official identification documents
• Date of birth for age verification
• Active email address used for communication and account recovery
• Phone number for two-factor authentication and customer support
• Residential address for identity verification and legal compliance purposes
• Payment information — bank account numbers or e-wallet details — stored in encrypted format
• Identity documents such as NRIC or passport during the KYC process

Information collected automatically:

• IP address and device location information
• Browser type, operating system and device version
• Gaming activity data including date, time, game type and betting amount
• Deposit and withdrawal transaction history
• Login data including date, time and access location

MHD88 uses collected data solely for legitimate, stated purposes. Here are the primary ways we use your information:

MHD88 does not sell user personal data to any party. However, there are limited situations where we need to share certain information with others:

• Service providers: Payment processors, identity verification companies, and technical infrastructure providers that help us operate the platform. All such parties are bound by strict data protection agreements.
• Legal compliance: When required by law, court order or a legitimate regulatory authority, we may be required to disclose certain information.
• Game providers: Gaming activity data is shared with the relevant game providers solely for the purposes of game processing and fraud prevention.
• Fraud prevention: In certain circumstances, information may be shared with fraud prevention agencies to protect the platform and other users.

Protecting user data is MHD88's top priority. We implement multiple layers of security measures to ensure your information remains safe at all times:

• 256-bit SSL Encryption for all data transferred between your browser and our servers
• At-rest data encryption for all sensitive information stored in our database
• Two-factor authentication (2FA) available for all accounts as an additional layer of security
• 24/7 Monitoring by our cybersecurity team to detect and respond to suspicious threats
• Regular security audits by an independent third-party firm to ensure security standards are maintained
• Internal access controls strict — only authorized staff who require access may view user data

MHD88 uses cookies and similar tracking technologies to enhance the user experience and analyze how the platform is used. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session management and cart. Cannot be disabled.
• Functional cookies: Store your preferences such as language and display settings for a smoother experience.
• Analytics cookies: Help us understand how users interact with the platform so we can continuously improve our services.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your browser. Please note that disabling certain cookies may affect specific features of the MHD88 platform.

Your personal data is stored on protected servers within data centres that comply with international security standards. Data retention periods depend on the purpose of collection and applicable legal requirements.

• Active account data: Retained for as long as your account remains active and for the designated period following account closure
• Financial transaction records: Retained for a minimum of 7 years to comply with tax and financial legal obligations
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes
• Gaming activity data: Retained for 5 years for regulatory compliance purposes

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it.

As an MHD88 user, you have the following rights regarding your personal data under applicable data protection laws:

To exercise any of the rights above, you may submit a request via live chat on the platform or send an email to our data protection team at [email protected]. We will respond within 30 working days.

The MHD88 platform is for adult users aged 18 and above only. We do not knowingly collect or store personal data of individuals under the age of 18.

If we discover that a person under the age of 18 has registered an account, we will immediately close the account and delete all related data without notice. Parents or guardians who become aware that their child has registered an account at mhd88 should contact us immediately for follow-up action.

The MHD88 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the MHD88 platform and does not cover the privacy practices of those third parties.

We encourage you to read the privacy policy of any third-party services you use. MHD88 is not responsible for the data collection or usage practices of third parties that are outside our control.

All game providers and payment processors partnering with mhd88 undergo a rigorous vetting process and must comply with the privacy and security standards we set as a condition of partnership.

MHD88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal compliance, or service improvements. Whenever the Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised.

For material changes — that is, changes that significantly affect how we use your data — we will send a notification to your registered email address at least 14 days before the changes take effect.

Continued use of the MHD88 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to proceed with account closure.

For any questions, concerns, or requests related to your privacy and data protection on the mhd88 platform, you may contact us through the following channels:

• Data protection email: [email protected] (please state "Privacy Request" in the email subject line)
• In-platform live chat: Available 24 hours a day, 7 days a week
• Response time: Within 72 hours for general enquiries; 30 days for formal data rights requests

We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.